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Program Manager

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Job Reference: CA040518PM
Number of Positions: 1
Job Category: Project/Program Management
Contract Type: Full Time
Salary: Competitive
Location: Torrance, California
G4S Region: G4S Technology
Country:United States

G4S Business Unit:US – AMAG Technology
Closing Date: May 1, 2018

Job Introduction:

Establishes, develops and retains strong internal and customer relationships while managing and delivering complex cross discipline projects.  Responsible for the execution of one or more simultaneous products under development according to the released Product Life Cycle/Phase Review process from program approval through delivery.  Provides leadership within the organization and develops and deploys programmatic disciplines and best practices for continuous improvement to drive the organization to a best in class service and delivery organization.  Collaborates with key stakeholders. 

Role Responsibility:

  • Ensures the customer’s strategic goals are met
  • Evaluates customer needs and determines ways to improve their efficiency and operational effectiveness (through utilization of companies’ applications and solutions)
  • Manages the program and customer financials ensuring additional work requirements or changes in scope are appropriately accounted for
  • Ensures individual projects (i.e. software development, software deployment, installation works, etc) identified for the program and customer are sufficiently linked to achieve the overall program and customer objectives
  • Track programs against their schedule, budget, deliverables and milestones to senior management on a regular basis and executive staff on an as needed basis.
  • Develop and implement recovery plans for off-schedule and unanticipated eventualities.
  • Project scope definition and planning through delivery of assigned product and related product releases
  • Provide customer input in business terms with descriptive requirement to ensure the value of the project is realized
  • Delivery, documentation and circulation of an end-to end plan including activity, dependencies timing and ownership.  Follow up with specific owners to deliver component of the project on-time
  • Driving a unified message to all affected internal stakeholders and external customer and deliver feedback to the teams
  • Coach and educate others regarding the program/project lifecycle from specification through deployment, both field and development
  • Proactive communication with Key Clients
  • Create proposals for new work (software and VMS)
  • Manage proper invoicing of Customers (installations and annuals)
  • Manage critical issues and small work from request to completion

The Ideal Candidate:

  • 2+ years Project Management experience in the facilities management, security space
  • Strong technical acumen with operational discipline
  • Good knowledge of networks, computers, software and systems
  • Good knowledge of physical security systems technology with an in-depth understanding of how they are connected and configured across a network.
  • Exceptional verbal and written communication skills required
  • Ability to understand, track, drill-down, and question activities and issues in all functional areas and make sound business decisions based upon that data. 
  • Strong influencing/convincing, negotiation, leadership skills .
  • Strong presentation skills
  • Bachelors Degree or equivalent in a Technical discipline

About the Company:

AMAG Technology Symmetry Security Management Solutions can be found in a wide spectrum of markets: government, commercial, education, transportation, healthcare, retail and banking. Based out of Burlington, MA with sales and support located throughout the US, AMAG sells its products through its valued resellers throughout North America. AMAG Technology is part of G4S, a leading manufacturer of scalable, integrated security management systems headquartered in Tewkesbury, Gloucestershire, England. AMAG Technology has been at the leading edge of access control technology for over 30 years. As AMAG Technology looks to the future, the next generation of products will bring the core aspects of security to the next step beyond integrated solutions – Symmetry™.

Equal Opportunity Employer/Minority/Female/Disabled/Veteran/Sexual Orientation/Gender Identity

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Please Note: The application deadline for this job has now passed.